The Michigan Unemployment Insurance Agency is adding staff and hours to better serve a spike in customers filing for unemployment due to COVID-19. The agency has extended call center hours by an hour from 8:00 a.m. to 6:00 p.m. weekdays and remains open from 7:00 a.m. to 2:00 p.m. on Saturdays. Officials say they are continuing to increase call center resources and hundreds of additional staff will be added to in the coming weeks.
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