Job Details
Position Type: Full Time – Weekdays 8:30 am to 5 pm with 30-60 minute lunch. No scheduled overtime. Other hours and duties assisting various departments may be required, especially during contests and giveaways.
Compensation:
$9 to $11 per hour based upon experience and performance.
Open Application Dates:
POSITION IS CLOSED
Join the Great Lakes Radio Team!
This job has been filled. Please feel free to review other job positions for our company, however, there is no longer an opening for this job.
We’re looking for an outgoing, charismatic individual who enjoys working with the public and is comfortable selling products at our front desk, online, and over the phone. Excellent communications skills are mandatory to work closely with the sales team and coordinate the addition of new items to the shopping show, manage inventory, and create sales growth.
As the first person the public sees when they come to our office, you’ll need to be dressed for success with a winning smile and charming personality. Customers come in to peruse the shopping show list of available items and your job is to help them find all the great deals we offer. Be friendly, ask questions, and direct them to items that may interest them. You should always be upselling.
Short Description of Position:
Full-time shopping show sales and administrative tasks in the reception area of Great Lakes Radio. Assist sales team and sales manager acquire and maintain client relationships, provide sales support, promotional support, and also help maintain sales and promotional materials.
Quick mastery of phone, fax, email, and other office systems is a must. A variety of other tasks and duties may be required as directed by management. Although this is an entry-level position, it comes with good long-term growth potential for the right candidate.
Detailed Description of Position:
- positively impress public by phone, email, or in-person
- have excellent customer service skills to satisfy both marketing executives’ goals & deliver highest quality results to our clients
- be highly organized, work well under pressure, be detail-oriented and good at following through to complete projects
- have great people skills including language skills, effective writing skills, and ability to transform an idea or directive into reality with minimal supervision once trained
- interact professionally with clients and shopping show customers
- answer phones in a professional manner, transferring calls to other departments or taking accurate messages and delivering them promptly
- work closely with sales manager and sales team to manage and sell shopping show items
- write Daily Deal posts online and leverage social media platforms to engage with customers
- post items for sale using eBay, Craigslist, Facebook, PayPal, etc.
- process online shopping show orders and mail in a timely fashion.
Typical Tasks (Note: tasks frequently change and candidate’s skill set is expected to be continually improving)
- Reception, phone, cash register, reception, and assisting various department heads
- increasing front desk sales by utilizing the art of upselling and cross selling
- associated daily reports, filings, and other paperwork as needed
- good descriptive writing skills
- contest coordination and support
- shopping show promotions (on-air, online, and directly with public)
- sales support
- eBay, Craigslist, PayPal posts and maintenance
- follow-up with prospects
- help with office supplies, inventory, and other organizational tasks
- assist Traffic/Business Manager with various clerical duties
- assist with company events and giveaways
- maintain agendas, calendars, message boards, subscription lists
- manage incoming and outgoing package tracking and faxes as well as work with a variety of office and computer productivity tools
- data entry duties
Required Skills:
General office skills required include but are not limited to: professional telephone protocol, reception and cash handling, fax machine (incoming and outgoing), sales support, completing daily reports, filing and organizational skills, excellent computer skills with experience using spreadsheets, Microsoft or Open Office productivity programs, decent typing speed and accuracy, excellent writing and editing skills for online posts once trained, newsletter creation and editing, simple presentations skill, proposal editing, internet account management, detail-oriented policy adherence, communications, and writing skills focused on promotional and marketing success.
Excellent public relation skills are a must.
This position will require quickly learning a wide range of skills while applying training, experience and skills to monthly sales growth, improving sales support, and other administrative assistant tasks.
The ability to succeed – not education – is most desired for this position.
Other Requirements:
A flexible mind, honesty, attention to details, great attitude, positive interaction with customers and clients and salespeople are the most important qualities for the successful candidate. Willing and able to learn new skills, apply them successfully, and work in a highly challenging, multi-tasking environment are also extremely important qualities the successful candidate will possess.
How To Apply:
Resumes, cover letters, salary requirements, schedule and so on may be sent to:
Network Offices
Great Lakes Radio, Inc.
3060 U.S. 41
Marquette, MI 49855
Fax: (906)-228-8128
Contact: employment@broadcasteverywhere.com
Great Lakes Radio, Inc. (WRUP 92.7, 101.9 Sunny.FM, 103 FXD, WRUP 98.3, WQXO AM 1400, GTO.fm 97.5, FOX Sports Marquette 105.1 and 99.9, the Gift 106.1) is an Equal Opportunity Employer and encourages women and minorities to apply.
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