MGH Joins Duke Heart Network

May 3, 2014

MARQUETTE – Marquette General Hospital Friday announced it has joined the Duke Heart Network, a national leader in building and enhancing cardiovascular services, linking community-based cardiovascular programs with Duke Heart Center – respected worldwide for its clinical excellence and research expertise.

Acquired by Duke LifePoint Healthcare in fall 2012, MGH has been working on the affiliation agreement with the Duke Heart Network since that time. The Duke Heart Center is headquartered in Durham, N.C., home of Duke University.

The announcement was made in conjunction with several senior Duke Heart Center physicians traveling to meet with Marquette General medical staff throughout this week. The Duke Heart Center is ranked among the top 10 cardiovascular programs in the country.

MGH CEO Ed Banos said, “I cannot overstate what an incredible milestone joining the Duke Heart Network is for our hospital and the U.P. region we serve. It represents many months of careful planning by MGH, LifePoint and Duke. We are very proud of our existing heart program, and with this affiliation will come capabilities for our medical staff to provide a truly unsurpassed level of care for our patients.”

The Duke Heart Network range of services is based on expertise, exceptional quality and accessibility, including:

  • Expertise—The Duke Heart Network consists of a multidisciplinary team of experts with more than 100 years of combined experience in developing, sustaining, and growing premier cardiovascular programs.

As an integral part of the Duke Heart Center, the Network affiliation ensures access to expert clinicians who serve as national thought leaders for clinical and translational research—forming the basis for the latest practice guidelines and quality metrics for cardiovascular care.

  • Exceptional Quality—The Duke Heart Network oversees quality outcomes and works closely with affiliate sites to achieve and exceed national quality standards and benchmarks for cardiovascular programs. It offer scorecard metrics for trending and benchmarking critical success factors to ensure:
    • Excellence in evidence-based clinical care and patient safety
    • Fiscal accountability through targeted growth and new business development
    • A high level of patient and family satisfaction based on service excellence to promote customer loyalty
    • A work culture that engages a high-quality workforce of physicians and staff who are committed, motivated, and equipped to deliver excellent patient care.
  • Accessibility—Through ongoing communication—including regularly scheduled conference calls, site visits, and ready phone access for urgent needs—the Network collaborates with affiliates to ensure staff competence, patient safety, alignment with evidence-based standards, and regulatory compliance for both new and existing programs.
  • Quality oversight is a hallmark of this program with the goal of supporting affiliated hospitals to meet and exceed benchmarks, including the National Cardiovascular Data Registry and the Society of Thoracic Surgeons National Databank.

At MGH the Duke Heart Network will assist in several areas of advanced cardiovascular procedure development. The Duke Heart Network collaborates with hospitals to expand specialized cardiovascular services locally so that patients have options for quality-driven care as close to home as possible. During highly complex, high risk episodes of care, should patients or their families select Duke as their provider of choice, we ensure seamless access to the quaternary services of the acclaimed Duke Heart Center.

The unique network of heart affiliations combines the expertise and resources of Duke Heart Center with the strengths of community hospitals to develop new clinical services, enhance existing programs, and improve patient outcomes through the use of evidence-based therapies and benchmarking.

Duke understands that organizations and communities differ, which is why the Network works closely with hospital leaders, staff, and local providers to identify and implement the processes that best serve each community’s cardiovascular needs. This enables the Network to tailor offerings to each affiliate’s culture and structure.

The Duke Heart Network announcement dovetails with the October acquisition by MGH of Upper Michigan Cardiovascular Associates (UMCA), the largest and most established cardiology and vascular physician group practice in the Upper Peninsula, which includes 12 physicians.

MGH Cardiologist William Jean, MD, said the group is excited by the potential the affiliation brings to heart care for Upper Peninsula patients.

He said, “In addition to our physicians having access to Duke colleagues who have experience in areas we don’t see often, from a physician standpoint we will gain Duke insight into establishing new programs that enhance quality, access and patient safety.”

MGH Chief Medical Officer Tom Noren, MD, explained, “When Marquette General was acquired by Duke LifePoint, the door was opened to an array of clinical relationships with Duke University Medical Center. Recognized as one of the top ten medical centers in the country for over two decades and world-renowned for its excellence in many specialties, Duke is the ideal partner for a regional tertiary center like ours.

In the era of healthcare transformation, quality of care, adherence to evidence-based best practices, program efficiency, and a commitment to continuous improvement are all paramount. An affiliation with Duke means Marquette General will ascend to even greater heights with all of these priorities.”

Physicians from Marquette General’s medical staff gathered today for a medical education conference that included key Duke Heart Network doctors and representatives. Attending from Duke were Harry R. Phillips, III, MD- Chief Medical Officer; Peter Smith, MD- Division Chief, Cardiovascular and Thoracic Surgery; Schuyler Jones, MD- Director of Duke University Health System Cath Lab Research; James Tcheng, MD- Duke Heart Network Quality Improvement Physician Lead; Amy Kessenich, RN, BSN- Duke Heart Network Director; Laurie Van Camp, RN, MSN- Duke Hearth Network Associate Clinical Director.

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